Cultural and Linguistic Competency
Learn about efforts to ensure that our health care system provides culturally and linguistically appropriate care.
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Over 40 percent of Californians speak a language other than English at home. Ensuring that all patients receive information and services in a language they understand helps improve the quality of care, reduce complications, and increase patient satisfaction.
SUPPORT TRANSLATED PRESCRIPTION DRUG LABELS
Follow the implementation of SB 472, which required the Board of Pharmacy to develop standardized, patient-centered prescription drug labels.SB 853: THE HEALTH CARE LANGUAGE ASSISTANCE ACT
Find valuable resources, such as sample consumer notices, links to the HMO complaint line, and "I speak" cards to help inform people about their rights to language services.